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Sr. ServiceNow Architect, Developer, & Author


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Hi, I'm Tim! I'm a ServiceNow IT Service Management platform Architect, Developer, and Administrator.

I'm also the author of several books on ServiceNow, including two best-sellers:


In addition to my books, I also write one of the more popular ServiceNow development blogs: SN Pro Tips

Note: I'm currently only open to remote work.

I will not relocate, and I don't have anyone to refer for any position.

Please do not contact me about non-remote work. 

By exploring the pages of this site, you can find my work experience, publications, and references.

If you have reviewed my site and would like to get in touch, recruiters can contact me here.

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10 years of experience architecting powerful best-practice solutions, teaching, reviewing code, and building and leading teams of developers.

ES5 & ES6

10 years of experience building software in JavaScript, and 5 years experience with the Glide JavaScript API.

ServiceNow Development

>12 years of experience building ServiceNow solutions of all sorts, and about 17 years of development overall.

IT Process Design & Architecture

10 years of experience designing and architecting user-centric business-friendly IT processes and solutions. 

Service Catalog and ITIL

>12 years of experience developing Service Catalogs, and other ITIL processes (5 years on the ServiceNow platform).


10 years of experience training developers and technicians, as well as writing several ServiceNow development teaching books.

+1-858-598-3429 (No recruiters)

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  • ServiceNow Pro-Tips Youtube Channel
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