Sr. ServiceNow Architect, Developer, & Author
Hi, I'm Tim! I'm a ServiceNow IT Service Management platform Architect, Developer, and Administrator.
I'm also the author of several books on ServiceNow, including two best-sellers:
In addition to my books, I also write one of the more popular ServiceNow development blogs: SN Pro Tips.
Note: I'm currently only open to remote work.
I will not relocate, and I don't have anyone to refer for any position.
Please do not contact me about non-remote work.
By exploring the pages of this site, you can find my work experience, publications, and references.
If you have reviewed my site and would like to get in touch, you can contact me here. Recruiters can contact me here.
10 years of experience architecting powerful best-practice solutions, teaching, reviewing code, and building and leading teams of developers.
ES5 & ES6
>12 years of experience building ServiceNow solutions of all sorts, and about 17 years of development overall.
IT Process Design & Architecture
10 years of experience designing and architecting user-centric business-friendly IT processes and solutions.
Service Catalog and ITIL
>12 years of experience developing Service Catalogs, and other ITIL processes (5 years on the ServiceNow platform).
LEADERSHIP & TRAINING
10 years of experience training developers and technicians, as well as writing several ServiceNow development teaching books.