PROFILE
Hi, I'm Tim! I'm a ServiceNow IT Service Management platform Architect, Developer, and Administrator.
I'm also the author of several books on ServiceNow, including two best-sellers:
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In addition to my books, I also write one of the more popular ServiceNow development blogs: SN Pro Tips.
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Note: I'm currently only open to remote work.
I will not relocate, and I don't have anyone to refer for any position.
Please do not contact me about non-remote work.
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By exploring the pages of this site, you can find my work experience, publications, and references.
If you have reviewed my site and would like to get in touch, you can contact me here. Recruiters can contact me here.
SKILLS SUMMARY
SERVICENOW ARCHITECTURE
5 years of experience architecting powerful best-practice solutions, teaching, and reviewing code.
JAVASCRIPT
ES5 & ES6
10 years of experience building software in JavaScript, and 5 years experience with the Glide JavaScript API.
ServiceNow Development
5 years of experience building ServiceNow platform solutions of all sorts, in addition to 10 years of general development.
IT Process Design & Architecture
10 years of experience designing and architecting user-centric business-friendly IT processes and solutions.
Service Catalog and ITIL
7 years of experience developing Service Catalogs, and other ITIL processes (5 years on the ServiceNow platform).
LEADERSHIP & TRAINING
10 years of experience training developers and technicians, as well as writing several ServiceNow development teaching books.